To see planned maintenance at your selected address, use the online services below.
I’m a SNRG customer, what happens next?
How can I set up my online account?
What is emergency credit?
What is a friendly credit period?
How can I make a top-up for my PAYG meter?
How can I make a payment for a bill I have received?
Do I need to pay my bill all at once?
How does a Payment Plan work?
What is the priority services register?
I need help viewing this website. How do I access the Recite Me toolbar?
What is a SmartGrid and how do they work?
Who is the regulator for Private Wire Networks?
I am a landlord, and a new tenant has moved into my property. What do I need to do?
I am a landlord, and my tenant has moved out. What do I need to do?
I have no electricity at my property, what should I do?
There is smoke coming from a junction box operated by SNRG
Do I need to download anything to enable Recite Me?
How do I launch the Recite Me Toolbar?