About us
If you are reading this, SNRG likely owns and operates the SmartGrid that your home is connected to. The SmartGrid includes the rooftop solar PV, communal battery storage, distribution network, shared EV charge points, and the related communications and monitoring systems.
The SNRG SmartGrid is a communal, private wire energy system that can integrate dozens, hundreds or thousands of homes in a single location. The ‘synergy’ created from this place-based integration will allow ‘SNRG’ to:
-
1.
Offer tariff rates, which are cheaper than the current Ofgem Default Tariff Cap rate/s.
-
2.
Supply electricity to your home from the onsite rooftop solar panels as well as offsite energy sources including wind, hydro or nuclear.
-
3.
Provide you with access to a well-trained and well-staffed Customer Support Team, an online account and the SNRG app.
-
>
Want to Make a Complaint?
We’re sorry to hear that. We recognise that we do make mistake and we want to do everything we can to sort it out. Please click here to view our complaints procedure.
-
>
Our Privacy Policy
To learn more about how we protect your data, please review our Privacy Policy (this link opens in a new tab).
-
>
Our Refund Policy
SNRG can complete refunds where we hold sufficient funds on behalf of your utility supplier. To view the SNRG refund policy please Click Here.
