Help & Support
We’re here to help you on every step of your journey with us!
Below you will find key information on managing your account, registering as a vulnerable customer, and checking for any potential service outages in your area.
Need more help? Get in touch with our support team.
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FAQs Learn more about managing your SNRG account.
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Priority Services Register If you are a vulnerable customer, please complete the following form to notify our team.
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Service Status Check for service outages in your area or report an issue at your property to our team.
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SNRG App Discover how the SNRG app can make managing your energy account even easier.
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Recite Me SNRG has partnered with ReciteMe to add an assistive technology toolbar, enhancing accessibility.