To see planned maintenance at your selected address, use the online services below.

Check out some of our frequently asked questions for setting up your SNRG app below:

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Payment

Make a payment or top-up on the SNRG app!

You can now top-up your PAYG meter, or make a payment for a bill you have received, in only a few taps using the SNRG app. To find out how, visit our Payments and Topping-Up Help and Support section.

Usage 1

Access your account payment barcode on the SNRG app!

Always have your account payment barcode in your back pocket! With the SNRG app you’ll no longer be struggling to find your lost payment card. If you have an Apple iOS device, you can even add your payment barcode to your mobile wallet.

Account

Access your account 24/7

No matter where you are at any time of day or night, you’ll be able to check your account balance 24/7 on the SNRG app. Payments and top-ups will be added to your account in a matter of minutes… keeping you up to date whenever, wherever!

Usage

Keep track and compare your account consumption

We believe it’s important that you always have information about your account usage available to you. The SNRG app allows you to check and compare your consumption to previous months or years, view your payments history and check what your account tariff rate is.

Meter Readings

Submit your meter readings in seconds

Update your account with the latest meter readings in seconds, by uploading a picture straight from your phone or tablet device!

Bills

Go paperless with your SNRG account

View your statements and other account correspondence in the palm of your hand. The SNRG app gives you the power to view old correspondence to never lose those important statements.

Help

Find help and support for managing your account

If you have any questions or concerns our customer support team will always be happy to help. The SNRG app lets you find all the contact information you need - plus allows you view our customer policies and provide us with any feedback you might have.