To see planned maintenance at your selected address, use the online services below.

New Customer

  • * Please enter your new postcode:
    *Please select your new address:
      Please enter your new address manually:
      *Required field
    • Please enter your account details:
      *Required field
    • *Please enter your moving in date:

      Your move in date will be the date you legally became responsible for your property. If you are unsure of what date you moved into your property please contact your building owner, managing agent, housing provider or check the start date on your tenancy agreement.

      *Required field
    • Please enter your meter readings:

      If you are unsure of your supply type, please check your latest bill or annual statement.

      Make sure to enter or upload a photo of your meter reading excluding numbers after decimal point. If you are unsure on how to read your meter, please visit our help and support page.

      *Required field
    • Add correspondence address:
      Same as account address?






      Please enter your new address manually:
    • Review & submit

      Please review the details you have included to make sure everything is correct. If correct click the ‘Submit’ button to submit your information.

      Your Property:
      Address line 1:
      Address line 2:
      Address line 3:
      Town/City:
      Postcode:
      Region:
      Country:
      Your account:
      Title:
      First name:
      Surname:
      Landline:
      Mobile:
      Email address:
      Do you require EV charging?
      What connection type does your property have?
      Move in date:
      Move in date:
      //
      Meter reading:
      Supply type:
      Date:
      //
      Read:
      Upload photo:
      Billing address:
      Address line 1:
      Address line 2:
      Address line 3:
      Town/City:
      Postcode:
      Region:
      Country:
      Terms and conditions

      Please agree to our required terms and conditions before submitting this form.

      You need to fill out all required fields before submitting the form.